Listening
"Once you have a sense of value, I think that is incredibly motivating, and it happened because we were exploring the same issues together."
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Problem-solving
"Okay, this is what you want to do, but now let's think about it from a user point of view…is it going to achieve the learning outcomes?"
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Connecting
"What was really useful was having all four of us talking about what we were doing, and having Mike come in and establishing links that we didn't see."
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