2.4.4 Should ICT strategy be integrated within business strategies?

Our interviews confirmed that most institutions are producing ICT strategies that consolidate the ICT requirements for the institution. Some institutions are subsuming their ICT into functional or business unit strategies. Interviewees felt the success of this was variable and more dependent on the business management's commitment to ICT and engaging in detailed consultation with their Chief Information Officer (CIO), or equivalent role.

Where ICT has been successfully subsumed or integrated with institutional strategies it has been seen to be achieved with the contribution from a Chief Information Officer, or equivalent senior ICT professional, and strong cross institutional consultation.