6.3.4 Senior Professional IT/IS staff
Answer the questions for the 'domain' that your scope of strategic involvement covers. E.g. Institution or department and enter below |
Strongly Disagree | Disagree | Neutral/Don't know | Agree | Strongly Agree | Evidence | |
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Name: | |||||||
Role: | |||||||
Domain: | |||||||
Opportunities to contribute to strategic ICT | See section 6.1 within the toolkit knowledge base for help regarding this sections. | ||||||
1 | My role includes the management of implementation or on-going delivery of ICT services | ||||||
2 | My role includes the support and briefing of senior management in ICT issues | ||||||
3 | My role includes contributing to the formulation of the institution's ICT strategy | ||||||
4 | My role includes the support of departments, schools or units through an understanding of their needs, the identification of improvements and innovative new solutions that increase service efficiency and effectiveness as well as institutional agility | ||||||
Awareness of strategic ICT | |||||||
5 | I understand why and how the institution seeks to align and integrate its institutional and ICT strategies | ||||||
6 | I can articulate the ICT governance arrangements | ||||||
7 | I can articulate the strategy & targets for business process improvement, standardisation and integration | ||||||
8 | I have broad experience in preparing business cases that include well considered institutional and ICT strategy with justified investment | ||||||
Commitment to integrating ICT with institutional strategy | |||||||
9 | I collaborate with other institutions and HE groups to attain an informed level of knowledge to deploy in developing new or improved services | ||||||
10 | I consult and collaborate across the institution to develop an understanding of and create awareness of the ways in which improvements and new services achieve benefits | ||||||
11 | I contribute within business discussions with authoritative knowledge and facilitate an open and receptive approach to others contributions whilst ensuring the relevant 'business' rather than technical language is used. | ||||||
12 | I lead or support relevant business briefings on the implications and opportunities for ICT within the institution and industry | ||||||
13 | I participate and articulate the implications and opportunities for ICT within business strategy discussions | ||||||
14 | I support the development and use of comprehensive ICT governance for the institution | ||||||
15 | I participate in the formulation of ICT strategy within the confines of ICT governance arrangements | ||||||
16 | I have clear and documented responsibilities and accountabilities when formulating or implementing specific ICT strategy streams | ||||||
17 | I can articulate the respective roles and responsibilities of institutional business and ICT management in managing existing systems and implementing new services to achieve improved business benefits | ||||||
18 | I encourage user and ICT staff commitment to strategic ICT through their involvement, assigned responsibilities and training | ||||||
Assess your personal effectiveness against those qualities that support the development of institutionally aligned strategic ICT: | |||||||
19 | An accomplished IS or IT professional who adds value in understanding and improving the institution's business solutions and services | ||||||
20 | An accomplished IS or IT professional who adds value in understanding and improving the institution's technical ICT solutions | ||||||
21 | An accomplished IS or IT professional who adds value in understanding and managing institutional programmes that may include business case formulation, procurement, change, implementation and internal and external service delivery management | ||||||
22 | Agile and adaptive in taking on and managing new ideas, technologies and methodologies within the business and ICT | ||||||
23 | Creative and able to 'think outside the box' whilst ensuring outcomes and solutions are strategic and provide quality services | ||||||
24 | Strong management ability, able to incorporate policy with operational demands and balance difficult resourcing priorities within the institution | ||||||
25 | Strong communication skills with the ability to lead, contribute or facilitate at all levels within the institution and ultimately obtain commitment and buy-in | ||||||
26 | Strong ability to form alliances and build relationships, internally and external to the institution | ||||||
27 | Strong ability to work collaboratively and effectively with staff and management across the institution | ||||||
28 | Logical thinker who is flexible, receptive to other people's views and can make difficult decisions in the best interests of the institution | ||||||
29 | Aware of the role of all the following organisations, in supporting improved strategic alignment of ICT: JISC, LFHE and JISC EA Practice Group |
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30 | Aware of the role of all the following in supporting improved strategic alignment of ICT: ICT governance, Shared Services, Software as a Service, Service-Oriented Architecture and Enterprise Architecture |
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31 | I use computing facilities extensively for personal activities such as social networking and on-line services | ||||||
32 | I use computing facilities extensively in my working environment for services such as communications, professional networking and information management | ||||||
33 | I am an advanced user of computing facilities, methods and tools as an integral part of my role and responsibilities | ||||||
Communicating & engaging in strategic ICT | |||||||
34 | I positively promote the value of ICT, our services and our successful collaborations across the institution. | ||||||
35 | I support on-going communications and collaboration between ICT and the wider institution to enable the formulation of strategic ICT | ||||||
36 | I am aware of the need to communicate with departments, schools and units in their respective business language and deploy techniques in support of this. | ||||||
37 | My collaborative approach empowers management to actively contribute to strategic ICT | ||||||
38 | I believe institutional management and users acknowledge the value of and feel empowered by the use of ICT | ||||||
39 | Institutional management engage positively with ICT Services as part of their business and process improvement programmes | ||||||
User empowerment from ICT | |||||||
40 | I have confidence in the reliability and quality of ICT | ||||||
41 | The quality and portfolio of services provided by ICT Services meet institutional requirements within defined constraints | ||||||
42 | I monitor and take appropriate action as a result of the management and users confidence in, and performance of, ICT | ||||||
Impact and improvement | |||||||
43 | I obtain compliance with ICT governance that includes strong ICT principles. Examples of such principles may be relating to enterprise systems and exceptions, application portfolios and information ownership and management | ||||||
44 | I propose business process improvement as a stage in establishing clear and improved business requirements prior to the sourcing of services or systems | ||||||
45 | I see delivery of innovation as part of strategic ICT | ||||||
46 | I use post-implementation reviews and disseminate lessons learnt amongst relevant parties in order to improve future performance | ||||||
Identify any personal actions that may enhance your opportunities to contribute to strategic ICT | |||||||
47 | Identify any desired personal development requirements | ||||||
48 | Identify any personal untapped competencies or opportunities to contribute to improving strategic ICT |