New process for staff and students who forget their University Card

When visiting our libraries it is important for all visitors to bring their University Card to scan in and out, borrow books and use the printers.

However, following student feedback and delays with cards this semester, we are trialling a new way of providing access to the library for University of Nottingham staff and students who either don't have or have forgotten their card.

During this time, we will not be enforcing the previous one visit per month limit for staff and students who forget their card.

Access to libraries if you forget your University Card

If you do not have your University Card, Library staff will ask you to load up the 'username' tile of the MyNottingham app.

You can download the app via your device's app store. Library staff will need to see a live version of the username screen and will be unable to accept screenshots.

If you do not have the MyNottingham app, Library staff will ask you to show ID (photo ID, debit card, driving licence, passport) and will ask you some questions about your account (during standard hours only).

During extended opening hours (after 5pm Fri/Sat and 10pm Sun - Thu), we will only be able to provide access via University Card or the MyNottingham app. If you leave the library for a break, please make sure you have the MyNottingham app for re-entry. If you don’t have a mobile phone please contact us before you visit. 

Members of the public and community borrowers will still need to show their Library Card for access.

How do I get my University Card?

If you don’t have your University Card, please take steps to order/collect this as soon as possible. If you have lost your card, you can order a replacement online.

If you have questions about your University Card, please contact universitycard@nottingham.ac.uk.

I don’t have my card but I want to borrow books

It is still important to bring your University Card wherever possible as you will be unable to borrow books without it.

• You can place Click and Collect requests on NUsearch to get books delivered to your preferred library and held for three days. You will receive an email when your items are available to collect.
• Students eligible for Enhanced Library Support can email UI-LS-Bookings@exmail.nottingham.ac.uk for support with using the library and borrowing books.
• We offer a wide range of eresources including ebooks and ejournals. You can find these by searching NUsearch. Find out more about finding online resources

If you have any questions about our library services please get in touch by live chat, social media, phone or email.