From emergency departments to operating theatres, from GP consulting rooms to Pharmacy counters, these are not the places for miscommunication.
We help healthcare professionals to make the very best of their interactions. The rise of multi-disciplinary teams both in the NHS and the private sector has meant that clear, concise language is more important than ever.
Here at LiPP we have amassed a wealth of knowledge and experience in providing world-class consultancy, workshops and training to healthcare providers. From creating bespoke GP training workshops to helping individual healthcare professionals improve their leadership skills, we have the expertise you need.
The Perfect Day project, which is delivered by a collaborative team from Nottingham and Leicester is concerned with developing an intervention to support GP trainees to successfully train for and pass the Membership of the Royal College of General Practitioners (MRCGP) examination. The project is supported by Health Education England,
The workshops have been delivered as part of this training and were drawn from research conducted by researchers from the University of Nottingham and King's College London and included videos and transcripts of real MRCGP exams.
Inter-professional Communication in Pharmacy
With colleagues from the University’s School of Pharmacy, members of the LiPP team are researching inter-professional interaction in pharmacy settings with the aim of helping staff to work more effectively as a team and develop stronger, more collaborative working relationships.
If you're interested in LiPP's portfolio or would like to find out how LiPP's consultancy package can help you, please visit the Sign up page of our website.
The University of Nottingham is a world leader in healthcare communication research.
The LiPP team has a strong track record in researching communication in healthcare settings and continues to work with health professionals in various specialisms and across a range of healthcare activities. Researchers in the unit are interested in the connection between language and health as it relates to a range of clinical and communicative contexts. Health communication research undertaken by members of the team has explored topics such as:
- the language used in GP consultations
- interpreting the language of patient feedback data
- public communication and understandings about dementia and ageing
- communication strategies in health promotional material
- linguistic and visual design of healthcare websites
- linguistic strategies of asking for health advice online
Very useful to be told about nuances and subtleties in how successful candidates perform compared to unsuccessful ones. I really appreciated the linguistic breakdown of candidates’ consultations. This was a thought-provoking presentation.
The microscopic evaluation of the way candidates speak has helped me understand the importance of fluency and our use of language in consultations.
Seeing the videos and analysing the transcripts was very useful. It revealed that it is crucial not just to know what was said but also how it was said and in what context.