Contact

• workRoom B 04 YANG Fujia
  Jubilee Campus
  Wollaton Road
  Nottingham
  NG8 1BB
  UK
• work0115 8466639
• angeli.santos@nottingham.ac.uk

Biography

Angeli completed her undergraduate degree in Psychology at the Ateneo de Manila University in the Philippines in 1999, and later that year, pursued her MSc in Occupational Health Psychology at Nottingham. After completing her MScAngeli then stayed on as a PhD student and research associate. She completed her PhD in Applied Psychology in January 2004 and was appointed as Lecturer in Applied Psychology later that year. In September 2008, she was seconded to the Malaysia Campus where she spent seven years as Head of the Department of Applied Psychology which she helped to establish, and in 2013, was appointed Associate Dean (Teaching and Learning) for the Faculty of Arts and Social Sciences at UNMC. After seven years in Malaysia she returns to the Division and is Course Director for the MSc Work and Organisational Psychology.

Expertise Summary

Work-related violence and deviance behaviour; occupational health of migrant workers; and emotional intelligence and the management of emotions at work.

Teaching Summary

Angeli has a keen interest in innovative modes of teaching and learning. Her teaching portfolio includes a diverse range of areas including occupational health psychology, research methods, social… read more

Research Summary

As a researcher she worked on a number of projects on work-related violence and occupational stress in the police service which formed the basis for her PhD on Coping, support and the consequences of… read more

Selected Publications

• AL SHAMSI, A., SANTOS, A. and THOMSON, L., 2022. Psychosocial Safety Climate moderates the effect of demands of hospital accreditation on healthcare professionals: a longitudinal study Frontiers in Health Services. 2,
• NOSKEAU, REBECCA, SANTOS, ANGELI and WANG, WEIWEI, 2021. Connecting the Dots Between Mindset and Impostor Phenomenon, via Fear of Failure and Goal Orientation, in Working Adults Frontiers in Psychology. 12,
• FRANCISCO DIAZ BRETONES and ANGELI SANTOS, eds., 2020. Health, Safety and Well-being of Migrant Workers: New Hazards, New Workers Springer International Publishing.
• SANTOS, A., WANG, W. and LEWIS, J., 2018. Emotional intelligence and career decision-making difficulties: The mediating role of career decision self-efficacy Journal of Vocational Behavior. 107, 295-309

• View all publications

Angeli has a keen interest in innovative modes of teaching and learning. Her teaching portfolio includes a diverse range of areas including occupational health psychology, research methods, social and cross-cultural psychology. In 2012/3 she was awarded a Chancellor's Award for excellence in teaching and learning and was later appointed Associate Dean (Teaching and Learning) for the Faculty of Arts and Social Sciences at the Malaysia Campus in 2013. During her tenure as Associate Dean she was responsible for piloting the University's first cross-disciplinary peer observation college and co-developing and implementing the University's first tri-campus online module on Global Psychology and Communications, an initiative funded by the University's Teaching and Learning Board, together with colleagues in Malaysia (Jessica Dunn), the UK (Nicola Pitchford) and China (Margaret Dowens),. She has also acted as a PGCHE advisor and assessor, and served on various teaching and learning committees including PGCHE Management Board, Quality and Standards Committee, and Faculty Directors of Teaching and Learning.

Current Research

As a researcher she worked on a number of projects on work-related violence and occupational stress in the police service which formed the basis for her PhD on Coping, support and the consequences of work-related violence to UK police personnel. Since her PhD, Angeli has led and or been involved with a variety of projects focusing on the police the world over. Within the violence research agenda, she has completed projects on the evaluation of conflict management training for healthcare staff and the design and delivery of workplace violence training for rail transport staff, and more recently, research into deviance behaviour at work. Angeli's research experience in applied psychology has been wide ranging; from projects examining the impact of psychosocial factors on the occupational health of migrant workers, the assessment of emotional intelligence and management of emotions at work, and the identification of potential barriers to career-decision making. She has published in a number of book chapters and journal articles on these topics and regularly presents at major international conferences.

• AL SHAMSI, A., SANTOS, A. and THOMSON, L., 2022. Psychosocial Safety Climate moderates the effect of demands of hospital accreditation on healthcare professionals: a longitudinal study Frontiers in Health Services. 2,
• NOSKEAU, REBECCA, SANTOS, ANGELI and WANG, WEIWEI, 2021. Connecting the Dots Between Mindset and Impostor Phenomenon, via Fear of Failure and Goal Orientation, in Working Adults Frontiers in Psychology. 12,
• ALSHAMSI, A., THOMSON, L. and SANTOS, A., 2020. What Impact Does Accreditation Have on Workplaces? A Qualitative Study to Explore the Perceptions of Healthcare Professionals About the Process of Accreditation Frontiers in Psychology. 11, 1614
• FRANCISCO DIAZ BRETONES and ANGELI SANTOS, eds., 2020. Health, Safety and Well-being of Migrant Workers: New Hazards, New Workers Springer International Publishing.
• SANTOS, A., WANG, W. and LEWIS, J., 2018. Emotional intelligence and career decision-making difficulties: The mediating role of career decision self-efficacy Journal of Vocational Behavior. 107, 295-309
• SANTOS, A. and MUSTAFA, M., 2018. Exploring the direct and indirect effects of emotional intelligence and frequency of customer contact on organisational citizenship behaviours among hotel employees in Mexico International Journal of Work Organisation and Emotion. (In Press.)
• MICHELE LAM and ANGELI SANTOS, 2017. The Impact of a College Career Intervention Program on Career Decision Self-Efficacy, Career Indecision, and Decision-Making Difficulties Journal of Career Assessment. 1-20
• SANTOS, A., MUSTAFA, M. J. and CHERN, G-T, 2016. The Big Five Personality Traits and Burnout among Malaysian HR Professionals: The mediating role of emotional regulation Asia-Pacific Journal of Business Administration. 8(1), 2-20
• MUSTAFA, M, SANTOS, A and GWI TERK CHERN, 2016. Exploring the Protective effects of Trait-Emotional Intelligence in the Emotional Labour – Burnout Relationship International Journal of Work Organisation and Emotion. 7(2), 143-164
• SANTOS, A. and TIN, J.J., 2016. The nature, extent and impact of educator targeted bullying on school teachers in West Malaysia British Journal of Guidance and Counselling. 1-14
• SANTOS, A., RAMOS, H.M., RAMASAMY, G. and FERNANDES, C., 2015. Musculoskeletal Pain among Migrant Workers in the Malaysian Manufacturing Industry: The Impact of the Physical Environment, Workload and Work Patterns Pertanika Journal of Social Sciences and Humanities. 23(2), 315-324
• SANTOS, A., MUSTAFA, M. and GWI, T.C., 2015. Trait emotional intelligence, emotional labour and burnout among Malaysian HR Professionals. Management Research Review. 38(1), 67-88
• WAN NURUL IZZA WAN HUSIN, ANGELI SANTOS, HAZEL MELANIE RAMOS and MARIAM ADAWIAH DZULKIFLI, 2015. EMOTIONAL INTELLIGENCE AND PERSONALITY PREDICT THE LEADERSHIP PRACTICES OF FUTURE MUSLIM LEADERS Online Journal of Islamic Education. 3(Special Issue), 2
• SANTOS, A., RAMOS, H., RAMASAMY, G. and FERNANDES, C., 2014. Prevalence of musculoskeletal pain in a sample of migrant workers in the manufacturing industry in Malaysia Public Health. 128(8), 759-761
• SANTOS, A. and EGER, A., 2014. Gender Differences and Predictors of Workplace Deviance Behaviour: The Role of Job Stress, Job Satisfaction and Personality on Interpersonal and Organisational Deviance. International Journal of Management Practice. 7(1), 9-38
• MUSTAFA, MICHAEL J., SANTOS, ANGELI and GWI, TERK CHERN, 2014. Emotion Regulation and Burnout among Malaysian HR Managers: The moderating role of Big Five Personality Traits. International Journal of Employment Studies. 22(2), 79-108
• WAN NURUL IZZA WAN HUSIN, ANGELI SANTOS, HAZEL MELANIE RAMOS and MOHAMAD SAHARI NORDIN, 2013. The place of emotional intelligence in the ‘intelligence’ taxonomy: Crystallized intelligence or fluid intelligence factor? Procedia: Social and Behavioural Sciences. 9, 214-223
• SANTOS, A., HAYWARD, T. and RAMOS, H., 2012. Organizational Culture, Work and Personal Goals as Predictors of Employee Well-being. Journal of Organizational Culture, Communication and Conflict. 16(1), 1037691843
• SANTOS, A., 2010. Coping, Support and the Impact of Work-related Violence: on UK Police Personnel Lambert Academic Publishing.
• LEATHER, P, ZAROLA, A and SANTOS, A, 2010. The physical workplace: An occupational health psychology perspective. In: S. LEKA and J. HOUDMONT, eds., A Textbook of Occupational Health Psychology Wiley.
• SANTOS, A., LEATHER, P., DUNN, J. and ZAROLA, A., 2009. Gender differences in exposure to co-worker and public-initiated violence: assessing the impact of work-related violence and aggression in police work Work and Stress. 23(2), 137-154
• ZHOU, D. and SANTOS, A., 2007. Career decision making difficulties of British and Chinese international university students British Journal of Guidance and Counselling. 35(2), 219-235
• SANTOS, A., ANTONIOU, A.S. and KARANIKA, M., 2007. Stress in policing: A review of the literature and implications for practice.. In: ANTONIOU, A. S., ed., Health psychology in occupational settings. Paschalidis.
• LEATHER, P., ZAROLA, A. and SANTOS, A., 2006. Building quality approaches to work-related violence training: pillars of best practice. In: MCINTYRE, S. and HOUDMONT, J., eds., Occupational Health Psychology: European perspectives on research, education and practice Volume 1. Publismai.
• LEATHER, PHIL, ZAROLA, TONY, SANTOS, ANGELI and BEECH, BERNARD, 2005. Weighing up the benefits of training programmes. Professional Nurse (London, England). 20(5), 6-7
• SANTOS, A., LEATHER, P and ZAROLA, A., 2004. Good and bad types of support for police personnel confronted with violence at work.. In: HOUDMONT,J. and MCINTYRE,S., eds., Occupational Health Psychology: Healthy, efficient and productive organizations Publismai.
• LEATHER, P., SANTOS, A. and CHUA, S., 2004. Exposure to violence in community healthcare: moderating effects of anger expression and anger suppression. In: HOUDMONT, J. and MCINTYRE, S., eds., Occupational Health Psychology: Healthy, efficient and productive organizations Publismai.
• LEATHER, P., BEALE, D., SANTOS, A., WATTS, J. and LEE, L., 2003. Outcomes of environmental appraisal of different hospital waiting areas Environment and Behaviour. 35(6), 842-869
• GRIFFITHS, A.J., RANDALL, R., SANTOS, A. and COX, T., 2003. Senior nurses: interventions to reduce work stress. In: DOLLARD, M.F., WINEFIELD, A.H. and WINEFIELD, H.R., eds., Occupational Stress in the Service Professions London: Taylor & Francis. 169-191
• SANTOS, A. and LEATHER, P., 2001. The comparative effects of 'offender-initiated' and 'colleague-initiated' violence upon employee well-being in the police force.. In: WEIKERT, C., TORKELSON, E. and PRYCE, J., eds., Occupational Health Psychology: Europe 2001 I-WHO Publications.