Our mission and goals
Our Goal: Our students say we provide the best service they ever received
Our mission:
We enable students to experience transformative learning by managing and supporting their academic journey, delivering services that enable them to realise their potential and achieve their goals'.
Our Performance Goals:
We have strong internal partnerships. Colleagues in other parts of the university rate us as the department that is most effective in meeting their needs and requirements.
The university is in the top 25% of UK Higher Education Institutions for student satisfaction about the organisation and management of their student journey.
Students report that our services are easy to find and use, and out response and resolution times exceed their expectations.
Our services are efficient, inclusive and responsive to change: we get things right first time and we are transparent about service performance and quality.
Staff are involved in, enthusiastic about and committed to their work and would recommend Registry and Academic Affairs as a great place to work.