Paying your water bill

When you move into your new student house the water provider is already set up. Unlike other household bills it is not possible to change your water supplier. Some landlords will include the water bill in the rent if the house does not have a water meter, but is charged water rates. Make sure you check this before you move in.

If you are responsible for paying the water bill:

On the day you move into your house you should contact the water company and let them know the date that you will become responsible for water costs. 

If you have a water meter is is important that you report the meter reading to the supplier, or arrange for somebody to come and read the meter, on the day you move in or take over the contract for the property. This is to ensure that you are not charged for any previous water usage.

Tips to cut down on water usage:

• Have a shower instead of a bath
• Ensure taps and showers are fullly turned off - a dripping tap wastes 5,500 litres of water a year: this could save you £18 per year.
• Don't leave the tap running when not needed (eg when brushing your teeth).
• Check for hidden leaks - Check the meter reading, don't use any water for 2 hours, then check the meter still reads the same.
• Use the dishwasher and washing machine only for full loads.

See waterwise.org.uk for more hints and tips.

Moving out

On the day you leave, or the day the contract ends, make sure you take the meter reading and report as above.  Also advise a forwarding address for the final bill.  Any bill left unpaid could affect your credit rating.