Nottinghamshire County Council Case Study
Nottinghamshire County Council (NCC) approached our team to assess their data skills and identify opportunities for improvement. We conducted a comprehensive assessment of NCC's data literacy landscape and provided a report with recommendations for development.
Nottinghamshire County Council (NCC), a major local authority in England, approached our team at the Nottingham University Business School to assess their current data skills and identify opportunities for improvement. As part of their 2023-2028 data strategy, NCC aspires to become a data-driven organisation with a workforce proficient in data literacy.
The project
Led by Sanmaathi Perumal (MSc Human Resource Management and Organisation (HRMO)) and supported by Dr. Andri Georgiadou (Associate Professor and the Department Director of External Engagement with expertise on equality, diversity, and inclusion at work), our team conducted a comprehensive assessment of NCC's data literacy landscape. We employed a multi-faceted research methodology, including a thorough background review, ten one-on-one interviews with leaders and managers and two focus group discussions with staff across various roles.
The project aimed to address a number of key objectives:
- Understand NCC's organisational requirements and ambitions
- Map data skills and identify gaps across the organisation
- Identify opportunities and quantify potential benefits
- Determine future skills required for development
- Provide recommendations and a roadmap to address skills gaps
Outcomes and results
Our team delivered a detailed report that revealed diverse levels of data literacy understanding across the council and also highlighted key challenges and skills gaps. This enabled us to provide extensive recommendations addressing each of the project objectives and we also included a comprehensive roadmap for implementation.
Our expert analysis and recommendations have therefore equipped Nottinghamshire County Council with:
- a clear understanding of their current data literacy landscape
- information about skills gaps and opportunities for improvement
- a tailored roadmap for implementing data literacy initiatives
Testimonials
Reflecting on the project, Sanmaathi said:
Working on this project was an incredibly enriching experience. The opportunity to delve into Nottinghamshire County Council’s data literacy landscape was both fascinating and insightful. Conducting one-on-one interviews and focus groups with employees across various roles and departments provided deep insights into their perspectives and needs. It was rewarding to identify the challenges and opportunities that the council faces as it strives to become a more data-driven organisation. I really hope that our comprehensive report will be a crucial tool in guiding the council’s future data strategy and driving meaningful change within the council. I am grateful to Dr. Andri Georgiadou and Nick Proverbs for their continuous support and guidance throughout the project. I am also thankful to the council’s team who helped facilitate and coordinate the project.
Discussing the impact of the project for Nottinghamshire County Council, Rebecca Walton said:
The University of Nottingham team's expertise was particularly useful in providing recommendations that will help us on our journey towards data maturity. Their approach of one-on-one interviews and focus groups provided insights into the Council staff’s data skills challenges and opportunities. The comprehensive report and roadmap they delivered provides us with confidence that our data strategy will be effective in driving meaningful change within the council, helping us become a data-driven organisation.
Our team's expertise enabled us to deliver a tailored solution that addresses NCC's unique challenges and aspirations. We're proud to contribute to the council's journey towards becoming a more data-driven organisation, ultimately benefiting the residents of Nottinghamshire.
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