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Smart Bar Assistants recruitment 2024 (closed)

Would you like to work on the 2024 IT Support Tutor programme?

If you are a postgraduate or undergraduate student with strong interpersonal skills who would like to help other students with their IT requirements, then a job in the Smart Bar team at this year’s start of session (with the option to join for the rest of the academic year) could be just the opportunity for you!

Here's what's on offer

The university's Digital and Technology Services are recruiting Smart Bar Assistants in preparation for September 2024 start of session.

Student IT Support Tutors

Please be aware that we expect that the role will be on-campus support and we therefore expect all applicant to be available for on-campus work.

• Hourly pay is over £12.00 with an additional £1.45 holiday pay (as of May 24)

• Joining the programme is a great way to gain employed experience and could be a real asset to your CV

• The exact number of shifts, locations, etc. is currently unknown as our start of session support is planed over the summer.

Here’s what you’ll do

Following comprehensive training, you’ll become an Smart Bar Assistant ready to offer support to other students on a range of IT services, including, connecting to the Wi-Fi, Registration (Nottingham Hub), Microsoft 365, using the university online services (Portal, Remote Desktop), printing documents, etc.

Here’s what you need

• Excellent interpersonal communication skills
• Excellent written and verbal English language skills
• Excellent customer service skills and experience of team working
• Knowledge of using Windows and macOS (desirable)
• Knowledge of using latest smart phones and apps
• IT literate and familiar with a wide range of IT services offered by the university, including Microsoft Teams
• Excellent timekeeping and ability to work within frameworks and procedures
• Registered as a student at the University of Nottingham for the duration of the programme

Here's how to apply

Applications for 2024-25 are closed. Recruitment will re-open around April / May 2025.