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Community Presence & Support

Find out more about our Community Engagement Ambassadors who patrol throughout the year and focus on supporting students as they adjust to living off campus. These ambassador patrols are alongside regular work with council partners in the community to address waste management and housing issues with a direct and joint approach. If you would like to report an issue in the community, please click here. 

 

 

Neighbourhood Patrols

The Community Engagement Team participates in regular Joint Patrols, working alongside Nottingham City Council's housing and waste teams and Neighbourhood Safety Officers (NSOs). These collaborative patrols address reported issues in the local community, including waste concerns managed by the council and behavioural matters involving students, handled by our team and NSOs. The initiative fosters a visible, coordinated presence, ensuring swift resolution of concerns and enhancing community well-being. These walks exemplify a longstanding partnership, reinforcing our commitment to creating a respectful and harmonious living environment for all.

Joint Patrol

Our Community Engagement team staff with NTU Community Liaison team members, Shantelle and James, and NCC Neighbourhood Safety Officer, Cameron

 

 

 

 

 

Community Engagement Ambassadors

The Community Engagement Ambassador (CEA) scheme started in the 22/23 academic year. The UoN Community Engagement Team recruited 12 students to support community cohesion initiatives in communities where a large population of privately rented student properties exist. The CEAs are employed and managed by the university working each week across the academic year.

The scheme has expanded year-on-year with the newest cohort being made up of 26 ambassadors. They'll be out working and helping in multiple communities including Lenton, Radford, Dunkirk, Beeston and Kegworth.

 

Purpose of the initiative

  • To build positive and more longstanding relationships in the community between all residents
  • Promote respectful behaviour and raise awareness of living in a mixed and diverse community
  • Improve awareness of sustainability amongst students through better household recycling and litter picking as we support Nottingham’s Carbon Neutral 2028 ambition
  • Promote more consistent and ongoing work with partners such as Community Protection Officers (CPOs) and Police
  • Improve neighbourhood safety through a variety of crime reduction initiatives and campaigns
CEA Main Photo Group P

 

CEA Recruitment 2

24/25 statistics so far

  • 1,116 patrol hours
  • 9 Community Events
  • 4 home security concerns resolved
  • 123 wheelie bin facility issues resolved
  • 707 advice resources issued 

 

Historic statistics 

  • Patrol hours in 22/23 = 1808 
  • Patrol hours in 23/24 = 3536

 

 

Our Zones

Our Community Engagement Ambassadors work across Nottingham, check out our engagement zones below: 

 

 

 

Supporting Karnival

Each year the Community Engagement Team supports Karnival, the University of Nottingham's student-led fundraising organisation. We do this by:

  • Supporting the termly Karnival Foodbank drive: Our Community Engagement Ambassadors deliver cards and flyers advertising the initiative to households in the local area, encouraging residents to donate canned and dry food.
  • Collecting donations: On collection day our Community Engagement Team gather the parcels assembled by Karnival volunteers and deliver them to the chosen charitable organisations. In previous years donations have been taken to FareShare in Lenton or redistributed among financially struggling students. 
  • Contributing financially to the running of the Sutton Bonington festival: Each year 1,500 visitors to our Sutton Bonington campus enjoy locally produced food and beer while exploring information stalls and watching out UoN student bands entertain.
Foodbank volunteers with van

 

 

 

 

 

How to report an issue in the community

The University of Nottingham takes a strong stance on anti-social behaviour (ASB) and may take action to address any concerns that arise as a result. In addition to this, our students agree to a strict Code of Discipline.

Non-emergencies

Nottingham City 

For noise nuisance and waste management issues please contact your relevant local authority during office hours. (For Nottingham city residents, these matters are dealt with by the Community Protection Team on 0115 915 20 20 Mon-Fri 9am to 5pm)

For out-of-hours noise nuisance and other antisocial behaviour issues, please phone the Police non-emergency number 101. (For Nottingham City residents we advise reading the CommUnity guide detailed above)
These services and this advice apply to students and non-students experiencing issues.

Greater Nottinghamshire and other areas

For noise complaints or anti-social behaviour call your local authority environmental health team or 101 outside of these hours for your local Police force non-emergency response.

Community Complaint Form 

We expect students to act in accordance with the University Code of Conduct during their time with us and to be ambassadors for our university. If you find an occasion where this isn't being observed, please contact the university via our online complaint form or Community Engagement department email.

Please include as much detail as possible in your report:

  • Your name, address and contact number
  • Address of incident
  • Date and time of incident
  • Whether you have reported to Nottingham City Council/Police - if so, please include the incident number
  • Details of the incident/disturbance/issue

Please find the complaint form here.

e: communityengagement@nottingham.ac.uk

 

 


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