Frequently Asked Questions

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Who can my loved one speak to within their School if they are struggling

Answer:

Every student is assigned a personal tutor who is a dedicated academic to help when with any personal or academic issue. Their tutor will be able to help them work out the best next steps.

A student can also get help from their Support and Wellbeing Officer, who are part of the student wellbeing service. They are specialists in support and wellbeing who can provide support and advice and help refer to other services.

Contact support and wellbeing

If they want it, your loved one can request an academic peer mentor in their first term. This is a student from the year above who can give them help with their new studies.

Who can my loved one speak to outside of the School

Answer:

If they’re living on campus or in university supported accommodation such as Broadgate Park, St Peters Court, Raleigh Park or Riverside Point, we have a residential experience team who are there to support them.

Link to Residential Experience - The University of Nottingham

If your loved one is living in private rented or other third-party accommodation, they can find help and advice about any issues affecting them in the community by contacting our Off-Campus Affairs Team.

Contact the Off-Campus Affairs Team

Where can my loved one go if they need mental health support

Answer:

If your loved one would benefit from more specialist mental health support they can access this through teams such as the Support and Wellbeing team and Residential Experience team.

They can refer students to counselling and mental health support provided by the university and can also help explain support available from local mental health and wellbeing services.

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