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Have you got a question about starting at the university? Find the right team to help you.

We’re a big university so some of our support for new starters is separated into different areas. To help you get the answer you need as quickly as possible, please direct your question to the relevant team below.

Live chat

Live chat is available from Monday to Friday, between 10am and 4pm. If you have a question, you can get an immediate response from a friendly human. To start a chat, simply click on the pop-up in the corner of this page. 

Your application or offer

Our Student Recruitment Support Hub is available to support with any questions about your application or offer of study.

Make an enquiry >

IT account set up and digital support

Our IT induction hub has all the information you need to get digitally ready to start at Nottingham. You can also get in touch with any issues you’re having on a range of issues, including setting up your email account.

IT help and support

 

Accommodation

Our accommodation webpages have lots of information to help you prepare for moving to Nottingham, including a Guide to living in halls and Parents Hub. You can also get in touch with the team directly if you have any questions.

Contact the accommodation team

Visa and immigration support (including CAS)

Our Help with your visa webpages have lots of information on applying for the correct type of visa for your studies with us.  If you need to, you can also contact the team directly.

Contact our visa team

 

Student services help (including registration)

Our Student Services team are on hand to answer any other question you might have, including queries about registration. 

Get in touch

  

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