Making a request

Find out how to make a service request in the new portal, for example:

• Request access to a university system
• Advice on software
• Setting up a PC

Logging a fault

Complete our quick and easy form to tell us about any IT faults with software or devices:

• Description of the fault you are experiencing, including how, where and who the fault is causing issues for
• Add screenshots to help show your issue

What information do you need?

When contacting us regarding an IT issue, please provide as much detail as possible to help our team investigate and fix your issue.

Here are some tips for the information we need from you to help us identify the problem.