All web resource is currently focussed on switching the undergraduate prospectus over for 26 entry. Any request for support will not be dealt with unless it is critical, such as:

• major pages are down or functionality is not working
• there is a serious risk to university reputation

Normal service should resume after 7 April.

It will help us immensely if you do not submit a ticket for the next two weeks unless it is critical. This will avoid diverting resources into triaging requests for their importance and avoid a backlog forming.

Thanks for your understanding at this crtical period.