MyView FAQs

MyView is accessible via the internet and can be accessed outside of the University’s network (eg can be accessed via your home PC/smartphone). MyView works best with Internet Explorer – you may experience slight formatting issues with other browsers.  Additionally, MyView is not an "app" and so performance may be limited when using via mobile devices.

You can: 

• Check personal details such as your name and home address details
• View and update your bank details
• Fill in emergency contact information
• Fill in or update your equality information
• View payslips and P60s – please note: you can see your online payslip approximately two working days before your salary is paid into your bank account. 

Each screen within MyView has a ‘Help’ button which gives brief information on the data and requirements. Our User Guide also contains a great deal of information to help guide you through MyView. You can also contact Human Resources at: HR@nottingham.ac.uk or Payroll Services at: payroll@nottingham.ac.uk.

Yes, although you do not work for the University, your payslip can only be accessed via MyView.

If you are a University of Nottingham casual/associate or work for a non University of Nottingham company (eg Unitemps, Nottingham Scientific Ltd) then you will need to log on using your Payroll Number and a password of your choice. NB logging in for the first time using Payroll Number can be quite complicated so please see our User Guide for step-by-step instructions.

If you are a University of Nottingham staff member then you should log on using your normal IT account Username and Password.

You can find your Payroll Number on your paper payslip or, for casuals/associates, this can also be found on your Assignment Letter.

If you are still unable to find this, casuals/associates should email HR@nottingham.ac.uk. Non UoN staff should email payroll@nottingham.ac.uk. Someone will then contact you, confirm your identity by asking you some questions and then provide this to you.

Firstly, MyView is only accessible to ‘current’ staff so if you have not yet commenced employment (or you have left) then you will not be able to access it. Additionally, please ensure you have referenced the User Guide which provides help with logging in. Please contact the IT Service Desk on extension 16677 (0115 951 6677) or via the IT Self Service Portal if you are still struggling.

For University of Nottingham staff members this is the same as your password for most University systems. If you have forgotten this click here.

For casuals/associates or those working for a non University of Nottingham company, you should use the ‘Forgotten your password?’ link on the home page of MyView. Full instructions can be found in the User Guide.

Login as normal to MyView and click ‘Forgotten your answers?’. You will receive an email to reset the answers. Click the link and create your new answers. If this does not work, your account may be locked so please contact the IT Service Desk on extension 16677 (0115 951 6677) or via the IT Self Service Portal.

Most web browsers will ask you if you wish to save your password details once you have entered them – you should select ‘no’ to help protect the security of your data. However, dependent on your browser settings, you may find that your password details have been saved automatically. If you need support to change this browser setting, please contact the IT Service Desk on extension 16677  (0115 951 6677) or via the IT Self Service Portal.

Log in as normal to MyView and click ‘Forgotten your answers?’. You will receive an email to reset the answers. Click the link and create your new answers. If this does not work, your account may be locked so please contact the IT Service Desk on extension 16677 (0115 951 6677) or via the IT Self Service Portal.

You will see that some changes are reflected immediately following your change in your MyView record – no further action is required by you. Some changes however, require an ‘authorisation’ by Human Resources or Payroll Services before it can be changed eg a change of bank details. After submitting the change, a message will have been displayed to you confirming whether i) your record has been updated, ii) the change needs to be authorised or iii) the change needs to be authorised and you need to send in supporting documentation.

Changes requiring authorisation will normally be processed within 2 weeks. The only exceptions to this are those which require you to send in supporting documentation – the change can only be authorised when this documentation is received and processed.

The supporting documentation needs to be received by Human Resources within two weeks of you making the change. If this is not received, your change may be rejected. Don’t worry though, you can always resubmit your change in MyView and send in your documentation at that point.

Please submit your change in MyView and then send in a copy of your qualification stating you are unsure whether this is an acceptable qualification. Queries/documentation should be emailed to hr@nottingham.ac.uk. A member of Human Resources will contact you in the event of any query.

Normally, a change will only be rejected if Human Resources have not received your supporting documentation for the change within two weeks. 

To ensure you are paid into your new bank account, all changes must be submitted in MyView before the the 14th of each month. Failure to do this might result in your salary being paid into the old bank account.  If you are unsure about when to submit your change, please contact payroll@nottingham.ac.uk.

Yes. You can also download this as a PDF. All future e-payslips and P60s will be available for you to access on the platform for as long as you work for the University, so you can print or save them as and when you need to.

Yes, most banks will accept printed e-payslips. However, if you encounter any difficulties please contact: payroll@nottingham.ac.uk.

MyView log-ins will be live up to an individual's leave date. Where this means that the final payslip cannot be accessed (ie individuals leaving mid-month) a paper version will be provided automatically. Leavers are encouraged to save or print any previous payslips/P60s they require for future reference.

Only you can log into your MyView account. When logging in you will be asked security questions to confirm your identity. You should not give anyone else your username/employee number/password/date of birth/your answers to the security questions. Please see our User Guide for further information.

MyView is compliant with the University’s Data Protection Policy and has been designed with information security in mind. All personal information remains within the HR System on the campus network in electronic format unless you choose to download or print a copy. Access to your information from on-campus or the Internet is protected by username and password and transmission between the HR System and your browser is encrypted. The University firewall detects and protects against a wide-range of attacks from the Internet and is updated as new attacks are discovered. Users concerned about accessing MyView from off-campus are reminded that the University offers a free download of Sophos Anti-Virus software for Windows or Mac for use on personal devices (see: http://www.nottingham.ac.uk/it-services/software/antivirus.aspx).

You should contact the IT Service Desk immediately on extension 16677 (0115 951 6677), providing them with the details.

Error messages can arise due to a variety of reasons. The first thing to do is to try again in an hour or so and check the IT Service Status Dashboard to see if there are any known issues. The User Guide provides more detail about this area.

If you are unable to view your e-payslip/update your personal details for a reason connected to a disability, in the first instance please contact one of the relevant teams below:

• Unable to view payslip, please contact Payroll@nottingham.ac.uk who will be able to help.
• Unable to update your details, please contact HR@nottingham.ac.uk who will be able to help.

If you are unable to view your e-payslip/update your personal details because you have forgotten your logging in details, please see our User Guide for further information.

If you are unable to view your e-payslip/update your personal details due to technical difficulties, please contact the IT Service Desk on extension 16677 (0115 95 16677).

If you are unable to view your e-payslip/update your personal details for any other reason, in the first instance please contact one of the relevant teams below:

• Unable to view payslip, please contact Payroll@nottingham.ac.uk who will be able to help.
• Unable to update your details, please contact HR@nottingham.ac.uk who will be able to help.

On the MyView login page there is an ‘Enable Accessibility Enhancements’ button. If you select this button it will turn the screen view into high contrast definition which may help make the text more accessible to read.

If you are still unable to view your payslip, please contact Payroll@nottingham.ac.uk who will be able to help.

If you are still unable to update your details, please contact HR@nottingham.ac.uk who will be able to help.

If you have access to a PC/laptop/tablet/smartphone you can still access MyView through the internet whilst you are absent from work. To do this you should visit the MyView home page which can be accessed through any browser and log-in using your normal username and password. If you have not used your password recently it may have expired; you can reset this by contacting the IT Service Desk on 0115 95 16677.

Alternatively, you can request a copy of your payslip be sent to you at home during your absence by contacting Payroll@nottingham.ac.uk.

It is sensible to feel cautious about disclosing personal information, but we will always protect the information you share, actively using it in line with the Data Protection Act and General Data Protection Regulation (from May 2018) to improve University policy and practices.

If you have declared a ‘new’ disability, a member of the HR team will contact you to discuss the options for support which are available to you. Please also be aware that if at any time you require support at work related to a declared disability or another protected characteristic, you can contact your line manager or Employee Relations.

Please see the guide to updating Gender Identity in MyView.