Person Specification

Key skills

• Professional and well-developed interpersonal skills with the ability to influence and communicate with senior staff and colleagues, external organisations and individuals at all levels
• The ability to prepare and produce concise written reports and business cases 
• Proven analytical skills, with the ability to identify issues and offer solutions to complex situations
• Self-motivated and able to work on own initiative and liaise effectively with management and external stakeholders
• Proven ability to make independent and robust decisions
• An effective leader, with ability to motivate and inspire individuals to perform at their best
• Proven ability to deliver complex and challenging objectives with competing demands

Knowledge and experience

• Extensive and successful change management experience
• Experience of leading strategic projects and programmes including risk management
• Commercial awareness with experience in driving value and managing budgets
• Significant experience of leading and delivering Estates Operations in a large and complex organisation.
• Substantial experience of management and leadership of a diverse professional team, creating a culture of high performance, collaboration and continuous improvement, and managing under-performance effectively
• Experience of developing, implementing and achieving targets and KPIs across multiple teams
• Operational planning experience

Qualifications, certifications and training

• Educated to degree level (or equivalent) in a relevant area and have extensive experience of operating at a senior level in strategic management of estates and facilities operations
• Member of recognised professional institution or equivalent experience

Statutory, legal and special requirements

• Extensive knowledge of all relevant Health and Safety and Building Compliance Law and Regulations

Valuing people

Taking ownership

Forward thinking

Professional pride

Always inclusive