Professor Alison Pilnick

Sociology of health and illness, with a particular focus on communication between health and social care professionals and their clients or patients. Analysis of video recorded interaction. Using video methods to inform communication training for healthcare professionals. Improving the use of 'simulated patients' in healthcare training. Specific areas of expertise in communication include advice giving, communicating uncertainty, communicating risk, patient choice in healthcare, shared decision making, the impact of second language use on healthcare consultations.

• Communicating uncertainty 
• Communicating risk 
• Patient choice
• How the lack of a shared first language impacts healthcare consultations
• Improving communication skills for healthcare professionals.