Wednesday, 17 July 2024
Mental health training for line managers is strongly linked to better business performance, and it could save companies millions of pounds in lost sick days every year, according to new research led by experts at the University of Nottingham.
The results of the study, which are published in PLOS ONE, showed a strong association between mental health training for line managers and improved staff recruitment and retention, better customer service, and lower levels of long-term mental health sickness absence.
The study was led by Professor Holly Blake from the School of Health Sciences at the University of Nottingham and Dr Juliet Hassard of Queen’s University Belfast.
Professor Holly Blake from the School of Health Sciences
productivity. To our knowledge, this is the first study to show that training line managers in mental health is linked to better business outcomes. This is an important finding that strengthens the business case for why employers should invest in mental health at work.”
In the UK one in six workers experience mental health challenges, with 12.7% of all sick days attributed to mental ill-health. The estimated cost of poor employee mental health to British employers is over £50 billion, annually.
Mental health training for line managers aims to give them the skills to support the mental health of the people they manage. Ongoing research is exploring whether such training increases the knowledge, skills and confidence of managers to support their staff and benefits employees. However, few studies have addressed its potential business value for companies.
To explore the benefits, the group of researchers analysed anonymised survey data from several thousand companies in England collected between 2020 and 2023 by the Enterprise Research Centre at Warwick Business School as a part of a larger programme of research on workplace mental health and productivity. The survey included questions about the companies’ mental health and well-being practices, including whether they offered mental health training to line managers. To avoid errors in their analysis, the researchers statistically controlled for the age, sector, and size of the companies.
The results suggest that mental health training for line managers may hold strategic business value for companies. Based on their findings, the researchers recommend that organisations provide mental health training to line managers and institute workplace policies that clarify the line managers’ role in supporting employee mental health.
Meanwhile, the researchers outline the need for further research in this area, including looking into different approaches to delivering mental health training for line managers.
Dr Juliet Hassard from Queen’s Business School at Queen’s Belfast University, and co-author of the study, said: “Encouraging employers to invest in employee mental health can be challenging. Knowing that improving line managers’ knowledge, skills and confidence in managing mental health at work is linked to better business outcomes will help to highlight the strategic value this approach to employers.”
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Once the embargo lifts – the full study can be found here - https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0306065
More information is available from Professor Holly Blake in the School of Health Sciences at the University of Nottingham at holly.blake@nottingham.ac.uk
Notes to editors:
About the University of Nottingham
Ranked 32 in Europe and 16th in the UK by the QS World University Rankings: Europe 2024, the University of Nottingham is a founding member of the Russell Group of research-intensive universities. Studying at the University of Nottingham is a life-changing experience, and we pride ourselves on unlocking the potential of our students. We have a pioneering spirit, expressed in the vision of our founder Sir Jesse Boot, which has seen us lead the way in establishing campuses in China and Malaysia - part of a globally connected network of education, research and industrial engagement.
Nottingham was crowned Sports University of the Year by The Times and Sunday Times Good University Guide 2024 – the third time it has been given the honour since 2018 – and by the Daily Mail University Guide 2024.
The university is among the best universities in the UK for the strength of our research, positioned seventh for research power in the UK according to REF 2021. The birthplace of discoveries such as MRI and ibuprofen, our innovations transform lives and tackle global problems such as sustainable food supplies, ending modern slavery, developing greener transport, and reducing reliance on fossil fuels.
The university is a major employer and industry partner - locally and globally - and our graduates are the second most targeted by the UK's top employers, according to The Graduate Market in 2022 report by High Fliers Research.
We lead the Universities for Nottingham initiative, in partnership with Nottingham Trent University, a pioneering collaboration between the city’s two world-class institutions to improve levels of prosperity, opportunity, sustainability, health and wellbeing for residents in the city and region we are proud to call home.
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