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• Management Workbook
• Introduction
• Communication
  • Scenario One
  • Scenario Two
• Managing a Clincial Situation
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Management Workbook

Promoting the Development and Understanding of Management Issues for Pre-Registration Nurses

Scenario 1 - Communication

You are the only staff nurse at the nurse's station and take a phone call from the lab regarding haematology results for Mr Smith. The lab technician points out to you that some of the results are abnormal.

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