SWOT diagram.A SWOT analysis helps draw out areas that need to be addressed through further learning or to prevent future problems occurring. To complete a S.W.O.T. analysis… Consider one area of your work or work you have to do… Divide a page into four sections …think about how you relate to it in terms of your knowledge, personal skills and experience. The outcomes can then be used to devise an action plan.

For more information on root cause analysis, see Piercy (1989) in the References, or the businessballs and mindtools websites.