How to propose changes to the Quality Manual

This section of the quality manual explains the process if someone wishes to make changes to the quality manual.

This information is relevant to staff and students, learners and apprentices across all of the UK, China and Malaysia campuses.

There are two ways to raise an item with Quality and Standards Committee:

1. If a change to the Quality Manual is being requested, then a paper to the committee will be needed (see below).  This will usually need to be prepared by the person requesting the change.
2. If a School or Department has a student or group of students who need permission to undertake an action that is outside of regulations, then a case to the committee will be needed. More information can be found via the following link:

How to submit an 'outside regulation' case to the Quality and Standards Committee

Papers to QSC can be submitted from any party with an interest in quality assurance at the University, where there is a collective need for a change, a correction, or a review of a specific policy or area of quality assurance. 

It is necessary that any such requests have consulted broadly across the University before submission (but if you need any support with this, for example if you’re considering preparing a paper, please get in touch and we can help).   This enables collective consideration of the issue in question and will likely lead to more robust improvement suggestions. 

Any suggested changes would need to be submitted to QSC for consideration and approval must be granted before any changes can be implemented.  

Guidance on how to submit a paper is provided below. For relatively minor changes, you need to use the cover sheet and the quality manual mark up template.  For more substantive changes, you will additionally need to use the paper template to give a fuller explanation of the changes being proposed and the reasons for them.  

• QSC Cover Sheet  
• QSC Papers Template  
• Quality Manual Template  

The ‘QSC paper submission guidance’ document below will be useful for you to review, particularly if this is the first time you are submitting a paper.

• QSC paper submission guidance