Research Reports

Title:  Chartered Banker Professionalism Index

Author:  Chartered Banker Institute and Professor James Devlin

Title: It's Time now to Tackle a Scandal: Report 2016

Author: Senior Associate Christopher O'Brien

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Title: Trust and Fairness in Financial Services Report: 2015

Author: Professor James Devlin

Title: Trust in Financial Services: Benchmarking Insights from a High Performing Firm:Winter 2014

Author: Professor James Devlin

Title: Trust and Fairness in Financial Services: Summer 2014                                              
Author:  Professor James Devlin

Title: Fairness in Financial Services in Malaysia: May 2014                                                   
Author: Professor James Devlin

Services - January 2014
Author: Professor James Devlin

Title: Annuities: a complex market for consumers - November 2013
Author: Christopher O'Brien

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Title: Trust and Fairness in Financial Services - October 2013
Author: Professor James Devlin

Title: The Changing Geography of British Bank and Building Society Branch Networks, 2003‐2012. - August 2013
Author: DrShaun French, Professor Andrew Leyshon and Sam Meek

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Title: Trust and Fairness in Financial Services - June 2013
Author: Professor James Devlin

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Title: Pensions Saving Decisions-Intentions and Implications - May 2013
Author: Professor James Devlin

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