Digital and Technology Services

When you start

There's lots of information to take in when you arrive, but please take time to read our online materials and videos to speed up your IT induction and ensure you have access to all the services you need. If you're stuck, we can help both in person and virtually.

Students at laptop
 

Welcome

We fully appreciate that getting connected and accessing the right software for your studies will be critical in your first few weeks with us. After completing the steps on 'Before you start', please follow the steps below when you arrive at university to ensure your first and subsequent weeks run smoothly. 

If you need any help with getting set up and registered, you can call our IT Service Desk anytime, or contact our Smart Bar service when you arrive. Check the help and support page for more details.


1

Connect to Wi-Fi

Stay connected wherever you are across our UK campuses.

'eduroam' is the main wireless network and you will need to connect when you arrive as part of registration.

Get connected

 
How to connect

To connect:

  1. Go to Wi-Fi settings and select 'eduroam'
  2. When prompted for a username, enter your university email address
  3. Enter your university password
  4. Check certificate if prompted

For eduroam, your username is your university email address. For example:

Undergraduate and Postgraduate Taught students: username@nottingham.ac.uk

Postgraduate Researchers, Staff and Associates: firstname.lastname@nottingham.ac.uk

We recommend using the Configuration Assistance Tool (CAT) or the Get eduroam app to help automatically set up your device.

eduroam configuration tool
geteduroam app

If you experience issues or have changed your password, please forget eduroam on your device and re-connect following the instructions above or check connecting your devices.

 

 


2

Attend your IT Induction

During your welcome weeks, we are hosting IT Inductions for each Faculty. Check your timetable and attend your induction to get started and discover more about the services available.

Each session is online via Microsoft Teams and lasts approximately 45 minutes (includes time for questions). Click the relevant link on the schedule below at the time and date of your induction to join.

Links have now been updated with the recordings of each session.

IT Induction timetable

Links in the table below have been updated to a recording of each session presented (sign in required). 

If you have any questions, please contact the Smart Bar or IT Service Desk for help and support

For Undergraduate (UG) and Postgraduate Taught (PGT) students
FacultyDateTime
Medicine and Health Sciences (GEM) Tuesday 3 September 9am
Doctorate in Educational Psychology (Y1) Friday 6 September 9.30am
Arts (PGT) Tuesday 24 September 11am
Medicine and Health Sciences (UG) Tuesday 24 September 11am
Engineering (UG and PGT) Tuesday 24 September 2pm
Science (UG and PGT) Tuesday 24 September 4pm
MHS (PGT), including School of Medicine Wednesday 25 September 9am
Arts (UG) Thursday 26 September 1pm
Social Sciences (UG and PGT) Thursday 26 September 4pm
Social Sciences (Education) Friday 27 September 12noon

For Postgraduate Researchers (PGR)

A separate session for PGR students will be held on Thursday 3 October, 1.15pm - please only click the link at this time and date.

 

 


3

Get the MyNottingham app

Find your way around campus with the university maps and hopper bus timetables.

Access your personalised timetable and your Meal Pass plus much more...

MyNottingham app

mynottingham-app
 

4

Get Microsoft Office and Teams

You can install the latest Office apps on up to any five devices for free.

Download Microsoft Teams as you'll be using this throughout your studies. 

Microsoft 365

 

5

Get started with Moodle

Moodle is the university’s Virtual Learning Environment (VLE).

Each module you study has its own Moodle page with learning materials and activities.

Using Moodle

 

Completed these steps?

Move on to the third part of your IT induction after you start.

After you start
After you start

Need help?

There are a number of ways you can get both 1-2-1 and remote support to help you get up and running in your first few weeks.

When you arrive on campus, get peer support from our friendly team of IT Smart Bar assistants or call our dedicated IT Service Desk experts anytime to help you resolve IT queries. 

Help and support

 

 

This page was last updated on 27 September 2024 at 15:22 (GMT)
 

University of Nottingham

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