Triangle

Use our FAQs area as your first port of call for support. If you can't find the answer you're looking for, please raise a support request.


Answer:

Yes. Tables can be created in most mini templates.

Note: Please only use tables for tabular data. Do not use a table to layout your content.

Answer:
  1. Right click on your table where you want to add a row
  2. Go to Table Row
  3. Choose Insert row before or Insert row after depending on where you want the row to go
Answer:

In edit mode of your listing page:

  1. Right click on the news or events listing control
  2. Change the number of items shown
Answer:

This requires editing the table HTML code. We recommend contacting your unit web coordinator or the web team to do this.

Answer:

Automatically generated content might be the:

  • H1
  • Footer
  • Website title

The footer and website title are editable in the subsitedata.xml file which only site administrators have permission to edit.

The H1 (on some pages) might be automatically generated from whatever you add in the "Title" field on your page. To change this, simply edit the page title (at the top of the editor screen), save and submit (or approve if you have permission to).

Answer:

To create an anchor:

  1. Place your cursor where you want the anchor to be
  2. Click on the anchor button on the WYSIWYG toolbar (actually looks like an anchor)
  3. Give the anchor a relevant name (no spaces)
  4. Save selection
  5. Save your page

To link to your anchor:

  1. Highlight the text you want to link to your anchor
  2. Click on the hyperlink button on the WYSIWYG toolbar

There are now three options:

Option 1 - link to an anchor on the same page:

  1. Select Anchor on this Page from the link type drop down
  2. From the anchor dropdown, select the anchor you want to link to

Option 2 - link to the anchor using a full URL:

  1. Select URL from the link type drop down
  2. In the URL address field, add the full (live) URL of the page the anchor is on and add "#anchorname" to the end

    For example, if you're linking to an anchor called "visit" on the Mini Open Days page, your URL will be http://www.nottingham.ac.uk/ugstudy/visitingus/miniopenday/miniopendays.aspx#visit

Option 3 - link to the anchor on another page as internal CMS content:

  1. Select CMS Content from the link type drop down
  2. Browse for the page in which your anchor sits (in the box that appears select and save this)
  3. From the anchor drop down, select the anchor you want to link to

To finish:

  1. Add some appropriate title text (which when hovered over, tells the user where they'll link to)
  2. Save selection
  3. Save and preview your page

In order for this to work, the page with the anchor on and the text linking to it must both be live.

Answer:
  1. Click on the folder in the navigator and select "rename folder".
  2. Change the name in the dialog box that pops up and click OK.
    If you are changing the name of a folder with many subfolders and pages, it may take a while for the change to cascade down.
  3. You may need to change the menu name in the folder homepage too.
Answer:

Approvers and site administrators can do this:

  1. Click on the parent folder and select manage menu
  2. Drag pages and folders into the menu position you require
  3. Save selection

This should give each item its correct menu order. Changes to menus take a while to reflect on a website.

Answer:

Yes. To do this, click on the page or folder you want to move and click Move, then select the folder you want to move it to and click Save.

Answer:

Yes, to do this, click on Nottingham at the top of your folder list and select Sort Alphabetically. If this option isn't shown, then it is already sorted alphabetically. You can at this point change it to Sort by Menu Order.

Answer:

In order for a folder to show up in a navigation you must ensure that the folder has a "Folder Homepage" set. This is normally the index page. To make this the folder homepage:

  1. Right click and select "Make Folder Homepage" (approvers/admin only)

To show pages in the navigation:

  1. Click on the parent folder and select manage menu
  2. Tick include in menu
  3. Save selection

OR

  1. In edit mode of your page, select the properties tab
  2. Tick include in menu
  3. Save

You'll need to do this at each folder level/page.

Answer:

Approver and Admin users can re-order menus. To do this:

  1. Click on the folder above the pages you want to re-order
  2. Select Manage Menu
  3. Drag and drop items to re-order the menu order
  4. Click Save at the bottom right hand corner of the screen
Answer:

When creating items in the CMS, please check you are not including special characters, punctuation or multiple hyphens in the filename.

If you enter a page title with multiple spaces between words (perhaps by copying and pasting the title from another document), the filename will auto-complete, replacing the multiple spaces with hyphens (eg bad-----filename.aspx). The CMS then reads these hyphens as a special character, which can cause the page not to load.

If you are having problems with a page which refuses to load, despite being live, please check the file name for special characters.

To change the filename:

  1. Edit your page
  2. Click on ‘Properties
  3. Amend ‘File name
  4. Save, Preview and Submit/Approve your page
Answer:

If you have a university account, you can login to eStaffProfile using your university login details.

Answer:

If you are interested in becoming a CMS editor or approver book onto an upcoming training session, with permisson from your line manager/unit web coordinator.

Answer:
You might not have access to Contensis yet. You can only get access after completing CMS training.

You will be added to the UI-Contensis-Users Active Directory (AD) Group around 24 hours after you complete your CMS training course. 

It takes up to 24 hours from being added to the AD group to being granted CMS permissions.

Answer:

Yes, here is a quick reminder of the main keyboard shortcuts that you will find useful:

  • Cut
    CTRL + X (PC)
    Command + X  (MAC)
  • Copy 
    CTRL + C (PC)
    Command + C (MAC)
  • Paste 
    CTRL + P (PC)
    Command + P (MAC)
  • Select All
    CTRL + A (PC)
    Command + A (MAC)
  • Save
    CTRL + S (PC)
    Command + S (MAC)
  • Undo
    CTRL + Z (PC)
    Command + Z (MAC)
  • Redo
    CTRL + Y (PC)
    Command + Y (MAC)
  • Bold
    CTRL + B (PC)
    Command + B (MAC)
Answer:

Please contact your unit web coordinator who should be able to access this information. Otherwise please contact the web team via our support form.

Answer:

Contact the web team via our support form and we can arrange for your account to be unlocked.

Answer:

If other pages link to your page as internal CMS content the link will remain. If however, pages link to your page using an external URL, the link will be lost. In this scenario, it is necessary to individually delete or replace any hyperlinks leading to the old page. Consider if you need to put a redirect in place for pages that are linked to by many other pages.

Displaying 21 to 40 of 82

 

person looking at website on phone and laptop

We're here to help

The web team are happy to assist staff with any issues and advise on web related queries.

Use the button below to find the appropriate request forms to raise a request with our team.

Request support