When caring for patients with dementia it is important to treat each patient as an individual with differing backgrounds, problems, abilities and needs. Their behaviour will be influenced by many factors including their neurological impairment, their physical and mental health, their personality, life history and the social environment where they are cared.

It is important that the person with dementia is valued, that their care is individualised, that when caring for the patient you try and understand the perspective of the person with dementia and that you strive to create a positive social environment. That is what is meant by seeing the person, and making them the centre of the care we offer.