Mikko Hänninen

Dr Hänninen is leading the way in better understanding digital technologies and the impact of new digital business models and intermediaries, such as digital platforms, on traditional businesses and industries particularly in the retail and consumer services sector.

His expertise lies on any topic related to retailing, specifically e-commerce, the platform economy and customer experience.

He can comment on anything concerning retail developments (e.g., Amazon, Alibaba); Retail current Issues (e.g., Black Friday); Customer experience and changes in customer behavior (e.g., Covid-19 and changes in purchases)

He is has media experience on TV, radio and in print.

Please see his website www.mikkohanninen.com or university web page