We can develop an individual Support Plan with recommendations for reasonable adjustments to examinations and teaching.  Support Plans are for you if you have a disability, mental health difficulty, long-term medical condition, autistic spectrum condition, or a specific learning difference such as dyslexia, dyspraxia, dyscalculia or ADHD.

Please be mindful of deadlines for requesting exam adjustments. 

We would encourage you to contact us as soon as possible so we can begin discussing your needs, whether you are an applicant or a registered student.

In general, a good timeframe to follow is October for autumn exams, February for spring exams, June for summer reassessments.

Please note, if your information is provided later in the academic year then there may be a delay in the university meeting some of your support needs.

If you have concerns around sharing confidential health histories, please read the full details of who we share your information with in our Privacy Statement.

Please upload a copy of your supporting medical or diagnostic documents and a completed Your Essential Information Form to NottinghamHub 

The supporting documents required depend on the nature of your disability but will need to be from an appropriately qualified professional (such as a GP, consultant, specialist nurse or Educational Psychologist), which specifies the following:

• The name of your impairment or health condition
• When your impairment or health condition was diagnosed/identified
• How long your impairment/health condition is likely to last
• The main effects of your condition
• The side effects of any medication or treatment

Further descriptions of the type of supporting documents that are required for different disabilities are detailed on the submitting your evidence webpage. 

Supporting documents must be provided in English. If a translation is required, it is your responsibility to arrange this with an accredited professional translation service.

'How To' document explaining how to share documents via NottinghamHub.

If you need assistance with sharing documentation, email Disability Support Services or call us on 0115 82 32070 (9am-12 noon Monday-Friday).

During term time, if you have a quick query relating to how to set up a support plan and would prefer to speak to one of our Operations Team, in-person, please come to one of our drop-in sessions:

• Monday 10am till 12 noon
• Wednesday 1.30pm till 3.30pm
• Thursday 1.30pm till 3.30pm

Please note, our drop-in service pauses on Thursday 12th December 2024 and will recommence Monday 6th January 2025.

In peak times you may need to wait - support and advice will be provided as quickly as possible and you can join the drop-in at any time during the session. We are unable to meet with anyone in-person, outside of these session times. If you are unfamiliar with University Park Campus, we are located in Cherry Tree Lodge which is marked on the map of University Park Campus.

We will create a Support Plan that details the adjustments we will put in place. Typically, this will include the ability to request coursework deadline extensions, receive your lecture materials via Moodle before your lectures, access recordings of lectures and reasonable adjustments during exams which could include:

• Additional time
• Exam room adjustments
• Use of a computer
• Use of equipment such as coloured filters
• Adjustments to the format of exam papers
• Support workers (dependent on disability needs)
• Stickers advising a marker not to penalise errors in spelling, punctuation, untidy handwriting or clumsiness of English expression.

You will receive an email when your Support Plan is ready and you will be able to view it by following these steps:

1. Go to NottinghamHub
   
2. Log in with your University username (Nottingham ID) and password
3. Click on the ‘Support Arrangements’ icon

You can request an appointment at any time. It can be a chance to talk through the Support Plan and understand how the reasonable adjustments are put in action.

If you wish to change some of the recommendations in your Support Plan or you find additional support is required as you adjust to studying at a higher level please book an appointment.

Your Support Plan is held with your student record as detailed in our Privacy Statement. We maintain confidentiality and only share your personal data with the members of staff who are required to know for teaching or key administrative processes, such as exams.

Once you have completed online registration, you can book an appointment with a Specialist Study Support Tutor or Disability Adviser via StudentLife. Follow these steps if you wish to do so:

1. Log in to the Student Life appointment booking portal 
2. Then click on one of the options below the ‘What would you like to talk about?’ heading 
3. You will now be able to view availability and book

You can choose an in-person or an online Teams appointment. In-person appointments are at Cherry Tree Lodge, University Park.

If you need to amend or cancel your booking, you can also do this by logging in to the Student Life portal.

If you are an enquirer, applicant or offer holder, please email Disability Support Services.

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