Why isn't my image showing on my staff page?

Question:

Why isn't my image showing on my staff page?

Answer:

This could be a number of reasons:

1. The filename of your image doesn't match the name on your staff page URL
2. Your image isn't stored in the staff-images folder of your people folder in Contensis
3. You have a double-barrelled name - if this is the case, remove the hyphen (-) in the file name of your image
4. Your image has a full stop (.) in the file name - if this is the case, remove it
5. Your image must be .jpg only (png, gif or jpeg)
6. In your eStaffProfile settings, you have not checked the option to show picture on your staff page

Read through the documentation for more information (PDF).