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- Home
- What is this learning resource for?
- Effective and ineffective communication: examples and impact
- Initiating a conversation (poor example)
- Initiating a conversation (good example)
- Responding to a difficult statement or question (poor example)
- Responding to a difficult statement or question (good example)
- Ending an interaction (poor example)
- Ending an interaction (good example)
- Effective communication and engagement
- Take away messages
- Next steps...
- Feedback
- Resources
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