Effectively interacting and engaging patients who are under-served

A familiar tale?

The following scenario is an illustrative example of how our daily interactions with patients can directly affect their care. The following case study demonstrates how small changes to our practice can have a big impact on a patient’s wellbeing.

Pharmacy teams often use Patient Medication Records (PMR) to flag up patients who are eligible for a Medicine Use Review. Be aware that decisions made at this early stage can have a significant influence on who is invited.

Identifying people from computer records