Disabling Barriers/Inhibitors and Empowering Cultural Communication
Department Two Scene 2 Mary and Eunice
Mary acts suspiciously and does not like the fact that her nurse is not from her country of origin?
Eunice: When was your last meal, Mary?
Mary: Why do you want to know that?
2). Select both bubbles to hear what Mary and Eunice are thinking?
3). Click the circle to access the inhibitor to the communication question?
Select which definition you think is the inhibitor to communication
Prejudice: Refers to having a deeply held reaction often negative about another group or person regarding their skin colour, ethic group, religion or social standing with no regard for the worth of the person as an individual.
Now reflect on how Eunice could manage this situation in the future?
When you are ready click to view
Best practice solution:
The key to success in communication is for Eunice to develop an open minded approach. Avoid making assumptions about non verbal cues when interacting with clients from diverse cultures. Eunice needs to explain to Mary why she is asking the question and build trust in the relationship.