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Management
Working in a team

A successful web site has to be a team effort. There are so many skills needed and these are usually spread across individuals.

You will need the following in your team:

  • someone who can give a whole unit perspective and who can be responsible for making sure that audiences are appropriately identified and that user needs are met
  • someone who can design the site's information architecture to meet the users' purposes
  • someone with a flair for web-based design to help with page layout and design
  • someone with the technical aptitude to build the site and incorporate the required functionality

This probably means that you need a small web team. The key is to include senior staff to ensure that the web site is tied in with, and contributes to other unit activities and is not left as an optional extra. If you don't have all the skills available in your unit, you can usually call on the web team and/or other central units (e.g. Marketing or S&EDU) for help with Corporate Identity guidelines or specific skills training opportunities.

For the University context, the Web Steering Group has drafted a web roles document (pdf format pdf 518kB) to cover these requirements in more detail. The web team are carrying out a review of Schools' web sites and the School's requirements for central support. As a result of this, some Schools are working closely with the web team to re-evaluate their School web presence and plan for implementation within the new Corporate ID guidelines. Contact the web team to get involved.

Further resources

Who are the Players?
One chapter in a book on Intranet organisation, that focuses on the roles required to run an organisation-wide intranet. Much of what is here can be adapted to suit smaller units running a web site.

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