All FAQs

We do not encourage people to challenge each other. Raise this calmly and respectfully if you are able – but only if you feel comfortable doing so. Where people observe behaviour or incidents which cause concern, they can, if they wish, report these through the COVID-19 incident reporting form.

One never knows what others are having to deal with; for example, there will be some who cannot wear a mask for a variety of reasons related to unseen disability, mental health or physical health.  Please remember this if you are concerned that someone isn’t following the guidance or adhering to the rules when they should. 

You and everyone else in the household must isolate according to government guidelines and regulations. Notify the university that you are isolating, and encourage the affected member of the household to report their symptoms/positive test result to the university.

You must isolate if someone in your household has had a positive test or is symptomatic. 

If someone in your household has been asked to isolate by NHS Track and Trace, but they have no symptoms, you do not need to isolate.  However, you must have as little contact with them as possible, and cannot have visitors to your home until their isolation period is complete. 

If they develop symptoms, you and the rest of your household must isolate for 14 days from the onset of those symptoms. 

More information on Track and Trace is available on the NHS website.