All FAQs

You can normally expect your work to be live between 10 minutes and two hours. Changes to the navigation may take longer.

It's possible to schedule a page (or document) to publish on a date in the future (perfect if your work needs to go live over the weekend or at midnight). This only works on authorised pages. Here's what you do:

1. In edit mode of your page, select the properties tab
2. Tick the "Set new Release" checkbox
3. Use the calendar to select the date you want the page to go live
4. Select the time you want the page to go live
5. Save
6. Submit and Approve (or submit to your approver)

Note: Your page will be sent to the publishing queue at your scheduled date/time. It will not publish at this exact time. If therefore, you know there will be lots of other pages in the queue, it's worth scheduling your page to go live slightly earlier. 

If you need a staff listing on your site, please contact your eStaffProfile administrator or web coordinator and ask them for your unit ID.

Your admin will need this to set up your site's staff listing. The web team are not responsible for setting up your eStaffProfile listing. eStaffProfile is a Digital and Technology Services (DTS) owned system.

Read through the documentation for more information (PDF).

A version will only be available if there are published versions of a page. You can not revert back to a saved version.

To revert to a previous version:

1. View the Version History tab found at the top of the page
2. Select a previous version
3. Click revert
4. You'll be asked to confirm that you want to revert

In edit mode of your listing page:

1. Right click on the news or events listing control
2. Change the number of items shown

To create an anchor:

1. Place your cursor where you want the anchor to be
2. Click on the anchor button on the WYSIWYG toolbar (actually looks like an anchor)
3. Give the anchor a relevant name (no spaces)
4. Save selection
5. Save your page

To link to your anchor:

1. Highlight the text you want to link to your anchor
2. Click on the hyperlink button on the WYSIWYG toolbar

There are now three options:

Option 1 - link to an anchor on the same page:

1. Select Anchor on this Page from the link type drop down
2. From the anchor dropdown, select the anchor you want to link to

Option 2 - link to the anchor using a full URL:

1. Select URL from the link type drop down
2. In the URL address field, add the full (live) URL of the page the anchor is on and add "#anchorname" to the end
   
   For example, if you're linking to an anchor called "visit" on the Mini Open Days page, your URL will be http://www.nottingham.ac.uk/ugstudy/visitingus/miniopenday/miniopendays.aspx#visit

Option 3 - link to the anchor on another page as internal CMS content:

1. Select CMS Content from the link type drop down
2. Browse for the page in which your anchor sits (in the box that appears select and save this)
3. From the anchor drop down, select the anchor you want to link to

To finish:

1. Add some appropriate title text (which when hovered over, tells the user where they'll link to)
2. Save selection
3. Save and preview your page

In order for this to work, the page with the anchor on and the text linking to it must both be live.

Approver and Admin users can re-order menus. To do this:

1. Click on the folder above the pages you want to re-order
2. Select Manage Menu
3. Drag and drop items to re-order the menu order
4. Click Save at the bottom right hand corner of the screen

If you are interested in becoming a CMS editor or approver book onto an upcoming training session, with permisson from your line manager/unit web coordinator.

If you see a system error twice, it is worth checking with the web team. Please complete a support form including screenshots if possible. The web team will then attempt to recreate the issue and find a resolution.

If you have the necessary permissions (approver or higher), right click on the page and select 'Make folder homepage'. This will then begin to update the site. Please note, allow up to a day for this change to take effect.

There are a few steps you need to follow - please see the media gallery guide for details.

1. Once your image has been uploaded to Contensis, locate it in the navigator.
2. Click (and hold) the icon of the image and drag it onto your page.

Even though your profile is updated via the eStaffProfile interface, your image is uploaded to Contensis. If you don't have permissions to edit Contensis, your unit web coordinator will be able to assist.

Staff image format

Ensure your staff image is in the following format:

• Width: 120px
• Height: 150px
• Format: .jpg (not png, gif, jpeg or any other format)
• Resolution: 72dpi
• Filename: firstnamesurname.jpg (to match the end of your staff profile URL)

The filename must be your full name with no full stops or hyphens. For example, if your staff page URL ends in Michael.James-Phillips your image must be named michaeljamesphillips.jpg

Please ensure the image is the correct size before uploading to Contensis.

Uploading a staff image

1. In Contensis, navigate to and expand the people folder (or similar) you want to upload the image to
2. Click on the staff-images folder and create new content
3. Select image as the content type (if given the option)
4. Browse for your image and upload
5. Add your full name into the image's alt (alternative) text field
6. Click finish to upload the image
7. It will take a while for your profile page to update with your image

eStaffProfile settings

Your eStaffProfile must be set to show your staff image on your profile. See the eStaffProfile user guide (PDF) for instructions on how to do this.

There are details for one-day CMS training courses on the website, as well as the dates that these days take place on.

To upload video to Contensis you will need to read the adding videos guide (PDF). All videos should be captioned for accessibility.

Visit our opportunities page, to apply for specific opportunities which suit the amount of time you have, where you are in the world, where you want to volunteer and your skill set. Please click through to the application form for that role, where there is a quick form to fill in. We will then process your application and the ‘Volunteer Task Manager’ will get in contact with you.

If you can’t find a role suitable for you, please complete the Register Your Interest form. We will then contact you when a suitable role comes up.

There are many different roles available at The University of Nottingham which can help you develop your skills and confidence outside of your workplace. We hope that the roles we have can provide you with new opportunities for you to try and develop your talents, whilst helping the University's staff and students.

Mentors can accept invitations from a maximum of three mentees. For those who are new to mentoring, it may be you might like to mentor just one or two mentees to begin with. You can then monitor progress with them and take on others as and when you feel comfortable to do so.

At times during the process it will be necessary to gather information about how your mentoring relationship is progressing. Both mentee and mentor will carry out an online survey when their mentoring relationship comes to an end, the timing will be dependent on the length of the scheme selected. If for any reason either party needs to contact someone regarding eMentoring then they can do so by emailing the team at eMentoring@nottingham.ac.uk

Teams are limited to five people and all entrants must ensure that participation does not affect their academic work or employment requirements.

Please Note: Advisors/mentors can not be included as part of your team.

If your hall has been selected for testing, we will contact all students and staff that live and work in that hall. This will be by personal and University email, posters and social media. The service is not bookable, and you won’t be able to request a test.

If you are an applicant, you can change your password here.

Applicant guidance is as follows:

1. ,Log into NottinghamHub

2. Click on the ‘Profile’ tile

3. Select ‘Password reset’

4. Under ‘Current password’, enter your existing password

5. Under ‘New password’ and ‘Confirm password’, enter your new

password

6. Click ‘Change password’

Student guidance is as follows:

If you are a student, you use your university IT account username and password to log into NottinghamHub.

You can change your university IT account password here.

To upload a document in NottinghamHub:

• Log into NottinghamHub and you will be taken to the homepage.
• On the right side, you will see a green button labelled Manage Documents. Click this button and it will take you to the Manage Documents page.
• You will see multiple folders on the page.
• Click on the folder that is relevant to the document you are uploading, for example an application document, or a document relating to a support request you have raised.
• You will then need to choose the relevant Document Type and Document Label to the document that you are uploading.
• Click on Upload Document, this will then display a pop up to allow you to choose a file.
• Once you have chosen your file, click upload and it will then appear in your Manage Documents page.