Community Nurse Scenario - 360 Visi
3. Meeting the patient
It is crucial that the nurse establishes the patients trust from the very first meeting.
Watch the video to observe how the nurse introduces herself to the patient at the start of the visit.
Then make notes on your observations.
For example:
- What important issues does she establish before entering the patients home
- reflect on how this facilitates establishing a rapport with patient
Transcript
Nurse: Hello there? Hello...
Joy: It is open, come in!
Nurse: Oh, Thankyou very much, thank you!
Nurse: Hello, am I erm, in the home of Mrs. Margaret Joy Murphy?
Joy: Yes, that's right yes - that's me!
Nurse: Hello there?
Joy: Hello!
Nurse: What would you like to be called?
Joy: Joy, please!
Nurse: Lovely. Hello Joy!
Joy: Hello!
Nurse: My name is Judith, now let me just show you my ID badge.
Joy: Yes, nice to meet you!
Nurse: Erm... Thankyou - nice to meet you too! I'm one of the community nurses...
Joy: Good!
Nurse: ... and i have come to dress your leg today I do believe?
Joy: Oh that's good!
Looking at your notes...