Community Nurse Scenario - 360 Visi
8. Summing up
Watch the video and make notes on how before concluding the visit, the nurse mentions referring the patient to several services; make a note of these services and the rationale for the referral.
Transcript
Nurse: OK then Joy, so as i say - if it is alright with you? I'm just going to sit and write a couple of bits.
Joy: Yes.
Nurse: Erm - I don't need to ask you any further questions. Just that we keep all our care plans on here (computer) and everything.
Joy: Oh - I see!
Nurse: So... yep, that's all I need to do.
Joy: Will I get a copy?
Nurse: You don't get a copy of the care plans, but we can just, well you know if you want to look at them, by all means you could do - erm but I suppose -you know - we can always print them off.
Nurse: ...Sometimes in actual fact we do if the services are coming in.
Joy: We will just see?
Nurse: Yeh, yeh. Erm, what is really good is that we all carry these laptops. It is a very good method of communication between all of the people that are coming in to see you, because it is not always going to be the same person.
Joy: No, no.
Nurse: ...and not everybody... say another nurse comes into see you in a couple of days time, they will see exactly what I have done.
Joy: Oh, that is good! You don't want crossed wires.
Nurse: ...No, exactly. So erm... right that is fine I have done that know then. i'm just going to close this down and then I'm ready to go then, unless you have got any questions?
Joy: Oh, it has been lovely.
Nurse: It has been lovely, hasn't it!
Joy: Everything should be fine and if the leg goes on well, I'll be well!
Nurse: Brilliant - Brilliant! So I will get the thing sorted that we talked about...
Joy: Yes, yes..
Nurse: ...and we will be back to see you in a couple of days.
Joy: Ok!
Nurse: Am I erm, do you want me to just pull the door behind me?
Joy: Do you want me to come to the door with you?
Nurse: Are you sure? Lovely - Well it has been very nice to meet you Joy.
Joy: ..and you?
Nurse: Take care of yourself.
Joy: ..Yes
Nurse: ...and hopefully, I will see you later on in the week?
Joy: ..Oh!
Nurse: Can you manage alright?
Joy: Oh, this week?
Nurse: Yes, yes...
Joy: Oh, that is good.
Nurse: Yes, it will be in a couple of days time.
Joy: Splendid, splendid.
Nurse: If there is anything you can think of that you need to ask me in the meantime, please do so?
Joy: You have left the numbers!
Nurse: ... and I have left the numbers, I have just left them on the side there (pointing at sideboard).
Joy: Brilliant - brilliant - OK, well very nice!
Nurse: ... Thankyou!
Scene 8: Summing up.